Return, Refund and Cancellation policy
We at BandAdda make great efforts to to give you a quality product of your choice. However if you are not satisfied with the product you have received for any reason, you can mail us at Support@bandadda.com
BandAdda’s Exchange Policy?
If you are not satisfied with the FIT of t-shirt that you have received, you can send it back to us within 15 days of the delivery. We will either replace it with correct Size product . (Cash on Delivery handling charges are non-refundable). However Customised products are not eligible for exchange .
How to return the product back?
You can send it back to us via a cost effective courier company or registered post. Most courier companies will be willing to pick it up from your address.
Can BandAdda arrange for the product to be picked up from my address?
No, we do not offer this service at the moment.
Will I have to pay for returning the products?
Yes, you will have to bear the postal charges for sending your products back to us. Once we receive your products back and verify that they are new and unused. We will share a cash coupon, This coupon can be used on any future purchase of BandAdda products.
I have received a wrong / defective product. How do I proceed?
Please send the product back to our address using the same process mentioned above. We will reimburse you for the entire amount you spend on returning the products to us in the form of a BandAdda voucher.